Contacts directory

The contacts directory is a shared address book for everyone your organization deals with externally — not just journalists. Add press contacts, partner organizations, government officials, donors, board members, institutional contacts and vendors, all in one place.

Add a contact

1. Communications → Contacts → New contact.
2. Enter the name and pick a category (media/press, partner, government, donor, board/director, institution, vendor, community, other).
3. Add the organization, title / role, email and phone.
4. For media contacts, you can also record the beat they cover.

Why it matters

Because press contacts live alongside partners and officials, you build one relationship map for the whole organization. Media contacts additionally link to the coverage log and the pitching tracker, so you can see every story you've pitched a journalist and every mention they've given you.

Next step

Coverage log →