Report an incident
The Safety Logbook captures incidents, near-misses and hazards as soon as they happen. Fast, structured, regulator-ready.
Three types of report
- Incident — something happened (injury, damage, loss).
- Near-miss — could have happened but didn't.
- Hazard — a condition that could lead to an incident.
All three flow through the same logbook with the same fields.
Filing a report
Anyone with report_incident permission can file (most staff have this by default):
- From the dashboard, click Report incident.
- Pick the type (incident / near-miss / hazard).
- Fill in:
- Title — short summary.
- Date / time — when it happened.
- Location — work location + specific area.
- Description — what happened in plain language.
- Severity — Low / Medium / High / Critical.
- People involved — link employees by name.
- Witnesses — link other employees who saw it.
- Add photos if relevant.
- Submit.
The report is saved with status Reported.
What happens next
Reports auto-route to the Safety officer (or HR if no officer is configured):
| Severity | SLA |
|---|---|
| Low | 7 days to investigate |
| Medium | 3 days |
| High | 1 day |
| Critical | Immediate (instant notification) |
The officer reviews and either:
- Closes as no further action needed.
- Investigates — opens the investigation flow.
Investigation
For investigations:
- Officer adds investigation notes as they gather information.
- Records witness statements linked to each witness.
- Determines root cause.
- Creates corrective actions (see next article).
Status flow
Reported → Under investigation → Awaiting actions → Closed